Shipnovo
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eBay seller protection and dispatch evidence

Shipnovo records your shipments and preserves the tracking reference on each order. After you confirm shipping, Shipnovo sends tracking to eBay according to your settings. Shipnovo does not guarantee protection eligibility or case outcomes; check those policies directly with eBay.

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Shipping batch
  • 1Anna MüllerDHL PaketReady to ship
  • 2Thomas SchmidtDeutsche Post GroßbriefReady to ship
  • 3Julia WeberDHL KleinpaketReady to ship
Illustrative view with Shipnovo statuses and fictional data

Record shipment details and understand evidence

  • Record shipment and tracking references

    Shipnovo links the tracking number, shipping carrier, and confirmation timestamp directly to the imported eBay order.

  • Send tracking according to your settings

    After you confirm shipment, Shipnovo sends the recorded tracking reference to eBay according to your saved tracking settings.

  • Review shipment history

    In the order overview, you can review when an order was confirmed and which tracking reference was assigned to the eBay account.

  • No guarantee of protection or case outcomes

    Shipnovo does not assess whether a transaction qualifies for seller protection or predict how eBay will decide a dispute.

  • Check protection rules directly with eBay

    eBay alone sets the criteria and accepted evidence for seller protection. Review current requirements and deadlines directly at eBay.

Example with fictional data

Example: record dispatch details and send tracking

You generate a label for an eBay order. After packing, you confirm shipping so that the tracking reference and dispatch time are recorded.

Shipment details recorded
The tracking number and confirmation timestamp remain linked to the order in Shipnovo.
Tracking reference transmitted
Shipnovo sends the tracking reference to eBay after confirmation according to your settings.

Shipnovo records shipment activity and tracking references. Check eBay requirements directly; Shipnovo does not determine protection eligibility or dispute outcomes.

How to record dispatch in Shipnovo

Keep track of the shipping workflow and review eBay's policy requirements:

  1. Import the eBay order and create a label with a configured shipping method.
  2. Confirm shipping in the shipping run to record the dispatch time and tracking reference.
  3. Shipnovo transmits the tracking reference to the linked eBay account according to your settings.
  4. Review seller protection guidelines, delivery timeframes, and accepted proof directly with eBay.
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eBay labels and shipment confirmation

Already have an account? Sign in and open in the shipping run at shipment confirmation and under Settings → Tracking.

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