Manage eBay messages
Shipnovo brings messages from your eBay accounts into one inbox. See at a glance where a reply is due, and respond from the right seller account.
Try it without payment details. Then from 19,00 € per month, cancel monthly.
- Laura HoffmannMain shopWill the lamp arrive before the weekend?
- Stefan KochSecond shopCan I order two booster packs together?
- Daniel WagnerMain shopThank you, the water bottle has arrived.
What Shipnovo can do
One inbox, separate accounts
Messages from all eBay accounts in one place. Each conversation stays with its seller account.
Work filters
Reply required, Due today, Waiting for buyer, and Unread show what needs attention next.
Assign conversations
Assign a conversation to a team member. My conversations and Unassigned show who is handling what.
Reply templates
Templates automatically insert the buyer's name, order number, tracking number, and signature.
Order details with messages
When the order is identified, see its items and status next to the conversation.
Readable eBay system messages
System messages appear in a readable format. Shipnovo removes active content before displaying them.
Common questions
Yes. Shipnovo sends your reply through the eBay account for the conversation and shows its delivery status.
Not all of them. Read the message in Shipnovo. Open actions that eBay requires through the link to eBay.
Only team members with the messaging permission can reply. Reading and replying are separate permissions.
Plans start at 19,00 € per month. You can test for 14 days for free and without payment details.
Related guides
Explore related topics
Try Shipnovo with eBay
Free for 14 days. No payment details needed.