Help and Guides for eBay Shipping

Step-by-step guides for common eBay shipping tasks, from setup to daily label printing. Start with the task you want to complete. The topics help you distinguish account setup, shipping work, and packing. Before printing, check the shipping service, its account, and the paper format. For a problem with one order, use the matching guide and compare its steps with your current shipping run. The guides are grouped by task. Labels and printing covers printing many labels in one run, thermal printing, and a packing list in the same order as the labels. The DHL and Deutsche Post group shows how to connect your business customer contract or your postage balance, and which shipping method uses which account. The eBay handling group covers several eBay accounts, reporting the tracking number, combined shipping, shipping rules and messages with templates. When a message or an error appears, the Errors section helps: each page names the message, the cause and the next step. New users should start with setup: connect the eBay account first, then the shipping provider, then check one test label. If you ship every day, you will use the pages on shipping runs, packing lists and tracking numbers most. Every guide describes only steps that really exist in Shipnovo and names the permission you need for them. If a question stays open, write to us through the contact route in your account. We add common questions from that feedback to the help, so the next seller finds the answer at once.

• Print multiple eBay shipping labels at onceSelect orders, check previews, create labels and a packing list, and print them together.
• Print shipping labels on thermal printersPrint eBay labels on thermal printers: check original formats, select matching paper, and reprint large shipping runs in fixed parts.
• Print packing list in label orderKeep labels and packing lists in order. Print batches of up to 50 positions and reprint without buying new labels.
• Open and print shipping labels on mobileOpen original label PDFs on your phone. Download large batches in parts and view their packing lists, with printing tips.
• Upload tracking numbers to eBayChoose how DHL and Deutsche Post tracking reaches eBay. Confirm shipments and check pending updates.
• Connect your DHL business account for eBay shippingConnect a DHL system user, enter your billing number and ship eBay orders with your own DHL contract.
• Split and use a DHL Common Label PDFUpload a Common Label PDF. Shipnovo splits it into templates and fills them for your shipping batch.
• Scan and pack parcels in packing modeScan a label, check items, mark the parcel as packed, then confirm dispatch to eBay.
• Connect multiple eBay accountsAdd accounts and keep their orders, dispatch reports and messages separate.
• Use Deutsche Post Internetmarke for eBayConnect your postage wallet, configure shipping and create postage for letters and goods.
• Reply to eBay messages with templatesCreate reply templates with buyer names and tracking numbers. Send from the correct eBay account.
• Check returns and restock itemsRecord returned items, classify their condition and return only saleable items to stock.
• Shipping rules by weight, country and itemAssign shipping methods by weight, country, order value, item quantity or eBay account.
• Set up items and storage locationsRecord SKUs, barcodes and weights, assign storage locations and link eBay listings.
• Ship combined eBay orders togetherPack a buyer's orders in one parcel, buy one label and report tracking to every order.

Switching from another shipping tool? Guides for switching to Shipnovo