Switch from Afterbuy to Shipnovo
Afterbuy is an inventory management system for many marketplaces. You can switch to Shipnovo for eBay shipping with DHL and Deutsche Post. Here's how to save products, sales, and customers in Afterbuy and transfer your products.
Information about Afterbuy is based on the provider's linked help pages, checked on 4. Oktober 2026. Menus and features may change.
Save your data from Afterbuy
- 1
Save products with Universal Import and Export
The Products definition exports all data fields from the product detail view. For stock, use the Products (Stock Update) definition.
- 2
Export sales
Use Dynamic Data Export to export data from the sales overview as a CSV or XML file.
- 3
Export customers
In customer management, select the customers and export them as CSV or XML.
Set up Shipnovo
Afterbuy file for product import
Upload the Products export unchanged in the product importer. The AI maps item number, name, weight, and dimensions. The mapping converts weight in kilograms and dimensions in centimetres to grams and millimetres. Shipnovo flags uncertain columns for review.
- 4
Connect your eBay account
Create your Shipnovo account and connect each eBay seller account under Settings → eBay accounts. Shipnovo will then retrieve your eBay orders. Use “Import from eBay” to also fetch the last day or the last 7, 30, or 90 days.
- 5
Set up your shipping account and label format
Under Settings, connect your DHL account with your business customer contract, or your Deutsche Post account with Internetmarke and Portokasse. Set your sender details and print format under Shipping methods.
- 6
Import products
Open Products & inventory → Import and upload your file as it is: CSV, XLSX, XLS, or XML, including an export from your previous tool. Shipnovo detects the columns and shows you their mapping. It asks about uncertain columns. Review the preview before importing the products. Re-importing updates existing SKUs instead of creating duplicates.
- 7
Enter stock
You can include stock when importing products if your file has a quantity column. Choose whether the quantity replaces or adds to stock, and confirm before importing. Edit individual products under Products & inventory in the Stock and inventory management dialog. Shipnovo records every change, with a reason, in the stock history.
- 8
Match eBay listings
Under the eBay mapping tab, match your eBay listings for each account to the imported products.
- 9
Create shipping rules again
Shipping rules cannot be imported. Create them again under Settings → Shipping rules. A rule suggests a shipping method based on country, order value, or eBay account.
- 10
Test with a few orders
Under Settings → Setup, you can see the remaining setup steps. Start with a shipping run containing a few orders. Real labels incur postage charges through your own shipping account.
- 11
Go live
Create labels and a packing list in the shipping run. Shipnovo reports the tracking number to the eBay account used for the order. Set when this report is sent under Settings → Shipping notifications to eBay.
Switch off Afterbuy
Set a cutover date: ship orders up to that date in Afterbuy, and all later orders in Shipnovo. Switch off Afterbuy only after your first shipping runs in Shipnovo are complete.
- 12
Save your data
According to Afterbuy's terms, you are responsible for saving your data. Afterbuy provides export options. Export everything before your contract ends.
Source: Afterbuy Terms and conditions
What Shipnovo does not take over
- Shipnovo connects directly to eBay only. Upload orders from other sources as a CSV or Excel file under Orders → Import file.
- Customers, invoices, and past shipments cannot be imported. Keep those exports yourself.
- Recreate shipping rules, templates, and automations from your previous tool manually.
- You cannot transfer stock history from your previous tool. Product import carries over only the current quantity, if your file has a quantity column.
- Shipnovo does not create invoices for your customers.
Afterbuy is a trademark of its respective owner. Shipnovo is not affiliated with this provider. We mention it only to describe the switch.
Common questions
Not from a file. In Shipnovo, edit compatibility lists individually for each eBay listing. Bulk upload is not available.
Shipnovo fetches eBay orders from the last 90 days itself via “Import from eBay”. Older orders and past shipments cannot be imported. Keep the export from your previous tool for your records.
Set a cutover date. Ship orders up to that date in your previous tool, and all later orders in Shipnovo. Disconnect the eBay integration there only after that.