Switch from Billbee to Shipnovo
Billbee connects many shops and marketplaces. If you mainly sell through eBay and ship with DHL or Deutsche Post, you can move shipping to Shipnovo. First save your data in Billbee, then set up Shipnovo.
Information about Billbee is based on the provider's linked help pages, checked on 4. Oktober 2026. Menus and features may change.
Save your data from Billbee
- 1
Export products as XLSX
The export button in Billbee's product overview opens the available formats. Choose Billbee (XLSX).
Source: Billbee Help: Export products
- 2
Save stock with a custom export definition
Create an export definition of type Products, with the columns SKU/item number, title, and available Stock (No.). The last column contains the current stock level.
- 3
Export orders
Billbee exports orders for a selected period. Choose order date, payment date, invoice date, or delivery date.
Source: Billbee Help: Export orders
- 4
Export customers
In the customer overview, the export button exports all customers if you have not selected any first.
Source: Billbee Help: Customer exports
Set up Shipnovo
Billbee file for product import
Upload the Billbee XLSX file unchanged in the product importer. The AI maps item number (SKU), title, weight, and dimensions. The mapping converts weight in kilograms and dimensions in centimetres to grams and millimetres. Shipnovo flags uncertain columns for review.
- 5
Connect your eBay account
Create your Shipnovo account and connect each eBay seller account under Settings → eBay accounts. Shipnovo will then retrieve your eBay orders. Use “Import from eBay” to also fetch the last day or the last 7, 30, or 90 days.
- 6
Set up your shipping account and label format
Under Settings, connect your DHL account with your business customer contract, or your Deutsche Post account with Internetmarke and Portokasse. Set your sender details and print format under Shipping methods.
- 7
Import products
Open Products & inventory → Import and upload your file as it is: CSV, XLSX, XLS, or XML, including an export from your previous tool. Shipnovo detects the columns and shows you their mapping. It asks about uncertain columns. Review the preview before importing the products. Re-importing updates existing SKUs instead of creating duplicates.
- 8
Enter stock
You can include stock when importing products if your file has a quantity column. Choose whether the quantity replaces or adds to stock, and confirm before importing. Edit individual products under Products & inventory in the Stock and inventory management dialog. Shipnovo records every change, with a reason, in the stock history.
- 9
Match eBay listings
Under the eBay mapping tab, match your eBay listings for each account to the imported products.
- 10
Create shipping rules again
Shipping rules cannot be imported. Create them again under Settings → Shipping rules. A rule suggests a shipping method based on country, order value, or eBay account.
- 11
Test with a few orders
Under Settings → Setup, you can see the remaining setup steps. Start with a shipping run containing a few orders. Real labels incur postage charges through your own shipping account.
- 12
Go live
Create labels and a packing list in the shipping run. Shipnovo reports the tracking number to the eBay account used for the order. Set when this report is sent under Settings → Shipping notifications to eBay.
Switch off Billbee
Set a cutover date: ship orders up to that date in Billbee, and all later orders in Shipnovo. Switch off Billbee only after your first shipping runs in Shipnovo are complete.
- 13
Save data before deleting your account
According to Billbee's own help pages, deleting your Billbee account also deletes all orders and order documents. Download anything you need to keep first.
Source: Billbee Help: Account settings
What Shipnovo does not take over
- Shipnovo connects directly to eBay only. Upload orders from other sources as a CSV or Excel file under Orders → Import file.
- Customers, invoices, and past shipments cannot be imported. Keep those exports yourself.
- Recreate shipping rules, templates, and automations from your previous tool manually.
- You cannot transfer stock history from your previous tool. Product import carries over only the current quantity, if your file has a quantity column.
- Shipnovo does not create invoices for your customers.
Billbee is a trademark of its respective owner. Shipnovo is not affiliated with this provider. We mention it only to describe the switch.
Common questions
No. Shipnovo reads its own template. Rename the columns in the Billbee file, for example, change item number to sku. The preview shows every row before you import it.
Shipnovo fetches eBay orders from the last 90 days itself via “Import from eBay”. Older orders and past shipments cannot be imported. Keep the export from your previous tool for your records.
Set a cutover date. Ship orders up to that date in your previous tool, and all later orders in Shipnovo. Disconnect the eBay integration there only after that.