Split a DHL Common Label PDF and use it for eBay
Fillable original DHL labels from the business customer portal often arrive as a multi-page PDF. Shipnovo automatically splits the PDF into individual templates when you upload it and stores them in the DHL label pool. During a shipment, Shipnovo fills the oldest available templates. You cannot assign a specific page to a specific order.
For existing accounts: Sign in and follow the steps.
Step by step
- 1
Create fillable labels at DHL
Create fillable original labels in the Post & DHL business customer portal and download the PDF. The PDF must contain actual form fields. Shipnovo cannot fill in a scanned label or a signed PDF.
- 2
Create a shipping method with label templates
Open Settings → Shipping methods and create a shipping method with Label templates as the provider. Create a separate method for each parcel type, for example small parcel, 2 kg, or 5 kg.
- 3
Open the DHL label pool
Open Shipping → Labels, then the DHL label pool. Each active shipping method using label templates has its own folder. At the top, you can see how many templates are ready to use.
- 4
Upload the PDF to the right folder
Drag the PDF onto the folder or click “Drag or click to add PDF templates”. Shipnovo automatically splits a multi-page PDF into individual templates. Each file can contain up to 300 labels and be 10 MB.
- 5
Create a shipment using that method
Choose the shipping method with label templates in your shipment. Shipnovo takes the oldest available templates from the matching folder and fills in the recipient, sender, and routing code. Each template is then marked as used.
- 6
Print, pack, and confirm shipment
Print the completed labels with the packing list from the same shipment. Each printed tracking number now belongs to exactly one order. After “Confirm shipment”, Shipnovo reports it to the eBay account for that order.
Common questions about this guide
No. Shipnovo uses a folder's templates in the order you uploaded them. The oldest available templates are filled first.
Common reasons include a scan without form fields, a signed PDF, or a label without a standard routing code. In that case, download the fillable original again from the business customer portal.
No. Each tracking number in the pool can only be used once. After it is filled in, the template is marked as used.
The pool supports 1 kg or small parcel, 2 kg, 5 kg, 10 kg, 20 kg, and 31.5 kg classes. Put labels in the folder matching their product.
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