eBay order handling guides
Connect your eBay accounts, report shipping to the right account, combine orders from the same buyer, and reply to messages.
Upload tracking numbers to eBay
Choose how DHL and Deutsche Post tracking reaches eBay. Confirm shipments and check pending updates.
Connect multiple eBay accounts to Shipnovo
Connect multiple eBay accounts to Shipnovo: add an account, approve access on eBay, and keep orders, shipping notifications, and messages separate by account.
Reply to eBay messages with templates
Reply to eBay messages faster: create reply templates with buyer name and tracking number placeholders, and send from the correct eBay account.
Create shipping rules by weight, country, and product
Create shipping rules: Shipnovo automatically assigns the right shipping method to eBay orders based on weight, country, order value, quantity, or eBay account.
Combined shipping: ship grouped eBay orders
Combined shipping for eBay: pack multiple orders from the same buyer into one parcel, buy one label, and report the tracking number for every order.
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